Important Leadership Lessons: Listen to constructive criticism
“Fix a time for complainants wherein you make yourself free for them, and sit for them in common audience and feel humble therein for the sake of Allah who created you. (On that occasion) you should keep away your army and your assistants such as the guards and the police so that anyone who like to speak may speak to you without fear…”
As humans, we all love to hear our praises be sung. However, the most successful leaders want to know how to improve. Imam Ali emphasises this but look at the beauty of how he also describes what environment to do this in. When people air their grievances to you, make them feel as comfortable as possible and remove any obstacles that will stop them from not expressing their true feelings. This will also humble you as a leader.
